By creating an account or using the Platform, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. If you do not agree, do not use the Platform.

Your use of the Platform is also governed by our Privacy Policy and Legal Disclaimer.

We reserve the right to update, modify, or change these Terms at any time without prior notice. Your continued use of the Platform after any such changes constitutes your acceptance of the revised Terms.

For material changes, we will provide at least 30 days' notice. If you do not agree to the new Terms, you must cease using the Platform.

The Platform provides educational tools, AI-powered role-play simulations, community features, assessments, mentorship opportunities, and healthcare communication resources for personal and professional skill development.

The Platform does not provide medical advice, diagnosis, or treatment. All content is strictly for educational purposes. See our Legal Disclaimer for full details.

You must be at least 18 years of age to use this Platform. By using the Platform, you represent and warrant that:

• You are of legal age to enter into binding agreements.
• You have the authority to enter into these Terms on your own behalf.
• All registration information you provide is accurate, current, and complete.
• You will maintain the accuracy of your account information.

You are responsible for:

• Maintaining the confidentiality of your account credentials and passwords.
• All activities that occur under your account, whether authorized or not.
• Providing accurate, truthful, and complete registration information.
• Notifying us immediately of any unauthorized account access or security breach.
• Using the Platform in compliance with all applicable laws and regulations.
• Your interaction with other users on the Platform.

You may not share your account with others, allow others to use your credentials, or create multiple accounts for the same individual without our written permission.

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable laws.
• Enter, upload, or transmit Protected Health Information (PHI), identifiable patient data, or sensitive personal information.
• Post, upload, or transmit harmful, abusive, defamatory, obscene, or offensive content.
• Impersonate any person or entity, or misrepresent your identity or affiliation.
• Attempt to gain unauthorized access to any part of the Platform, its systems, or networks.
• Use automated tools, bots, scrapers, or crawlers to extract, monitor, or copy content without written permission.
• Resell, redistribute, commercialize, or exploit Platform content for commercial purposes without authorization.
• Interfere with, disrupt, or overload the Platform's infrastructure, servers, or networks.
• Engage in harassment, bullying, discrimination, or threatening behavior toward other users.
• Circumvent, disable, or interfere with security features or access controls.
• Attempt to reverse engineer, decompile, or disassemble any proprietary software on the Platform.

All content on the Platform — including but not limited to text, graphics, logos, images, audio, video, course materials, AI models, software, code, and databases — is owned by, licensed to, or provided by us and is protected by international intellectual property laws, including copyright, trademark, and patent law.

You acknowledge that we and our licensors retain all right, title, and interest in the Platform and all content.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for lawful, personal, non-commercial purposes only.

You may not:

• Copy, reproduce, or distribute Platform content without authorization.
• Modify, adapt, translate, or create derivative works.
• Sublicense, sell, rent, lease, or exploit the Platform or its content.
• Reverse engineer, decompile, or disassemble any part of the Platform.

The Platform may integrate with or link to third-party services, applications, and content. We are not responsible for third-party services, their availability, accuracy, or content.

Your use of third-party services is governed by their own terms and conditions. We strongly encourage you to review their privacy policies and terms before use. We are not liable for any loss or damage arising from your use of third-party services.

Any content you create, upload, post, or submit to the Platform (journal entries, scenario feedback, comments, discussions, custom scenarios, etc.) is considered "User-Generated Content."

You retain all rights to your User-Generated Content. However, by submitting content to the Platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for operational purposes and to improve our services.

By using the Platform, you grant us permission to:

• Access, store, and process your data to provide and improve the Platform.
• Analyze your usage patterns and behavior to enhance user experience.
• Display shared, public User-Generated Content on the Platform and in our marketing materials (with attribution where applicable).
• Use aggregated, anonymized data for analytics, research, and business purposes.
• Contact you regarding your account, subscriptions, or service updates.

When participating in community features (discussions, groups, messaging, role-play sessions, peer learning), you agree to:

• Treat all users with respect and professionalism.
• Not engage in harassment, bullying, discrimination, or hate speech.
• Not share confidential or sensitive information about other users.
• Not engage in spam, promotional activities, or commercial solicitation.
• Not impersonate healthcare professionals or misrepresent credentials.
• Respect intellectual property and copyright of others.
• Keep discussions relevant to their designated topics or purposes.

We reserve the right to monitor, moderate, flag, or remove any User-Generated Content or community activity that violates these Terms, our community guidelines, or applicable laws.

We may, without notice or liability:

• Remove or restrict access to violating content.
• Suspend or terminate the accounts of repeat violators.
• Report illegal activity to law enforcement.
• Cooperate with legal authorities upon valid requests.

However, we do not actively monitor all content and are not responsible for user-generated content. If you encounter inappropriate content, please report it to us immediately.

We may modify, suspend, or discontinue any part of the Platform at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Platform or its services.

We may also impose limits on certain features, restrict access to parts of the Platform, or set usage quotas at our discretion.

Certain features of the Platform require a paid subscription. By subscribing, you agree to pay all applicable fees and charges as described on the Pricing page. Payments are processed securely by Stripe.

• Billing: Subscriptions are billed on a recurring monthly or annual basis until canceled.
• Authorized Charges: You authorize us to charge your payment method for all fees and charges.
• Payment Information: You agree to provide accurate and complete payment information.
• Price Changes: We will provide at least 30 days' notice before increasing subscription prices.
• Free Trials: Where offered, free trials are limited to one per user and convert to paid plans unless canceled before the trial period ends.
• Taxes: You are responsible for all applicable taxes related to your subscription.

Cancellation: You may cancel your subscription at any time through your account Settings. Cancellation becomes effective at the end of your current billing period. You retain access to paid features until the end of the billing period.

Refunds: We generally do not offer refunds for partial months or unused subscription periods. However, refund requests may be considered on a case-by-case basis if submitted within 7 days of a charge. Contact our support team at support@dammgoodsleep.com for refund inquiries.

No Refund for Termination: If your account is terminated due to violation of these Terms, no refund or reimbursement will be provided.

DISCLAIMER: The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant or guarantee:

• Uninterrupted, error-free, or secure access to the Platform.
• The accuracy, completeness, or reliability of any content, including AI-generated responses.
• That defects will be corrected or that the Platform is free from viruses or harmful components.
• That the Platform will meet your specific needs or expectations.
• That any AI recommendations or feedback are accurate or appropriate for your situation.

All implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

In no event shall we, our affiliates, or our officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any and all claims arising from or relating to your use of the Platform shall not exceed the amount you paid us in the 12 months immediately preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability, so some of these limitations may not apply to you.

You agree to indemnify, defend, and hold harmless us, our affiliates, and our officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Platform.
• Your violation of these Terms or any applicable law.
• Your User-Generated Content or actions on the Platform.
• Your violation of the rights of any third party.
• Any breach of your representations or warranties.

Governing Law: These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes, claims, or controversies arising from or relating to these Terms or your use of the Platform shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Arbitration Rules.

Exception: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm. You waive your right to participate in class action lawsuits or class-wide arbitrations.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

You may not assign, delegate, or transfer these Terms or your rights and obligations under these Terms without our prior written consent. Any attempt to do so is void.

We may assign these Terms or our rights and obligations to any affiliate or successor without your consent.

These Terms, together with our Privacy Policy, Legal Disclaimer, and any other terms or policies referenced herein, constitute the entire and exclusive agreement between you and us regarding your use of the Platform and supersede any and all prior understandings, negotiations, and agreements, whether written or oral.

If you have questions, concerns, or complaints about these Terms of Service, please contact us at:

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.