We collect the following types of information:

We collect this information directly from you when you register or interact with our services, automatically as you use the platform, and from third-party services for payment processing.

• Account Information: Name, email address, and professional role when you register.
• Usage Data: Pages visited, features used, session durations, and interaction data to improve the platform.
• User-Generated Content: Role-play sessions, journal entries, assessments, and any content you create.
• Payment Information: Billing details processed securely through Stripe. We do not store full card numbers.
• Device & Technical Data: IP address, browser type, operating system, and cookies for platform functionality.

Your information is used to:

• Provide, maintain, and improve the platform and its features.
• Personalize your learning experience and recommendations.
• Process payments and manage your subscription.
• Send transactional emails (receipts, password resets, account notices).
• Send optional product updates and educational content (you may opt out at any time).
• Analyze aggregate usage trends to enhance platform performance.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties (e.g., Stripe for payments, hosting providers) under strict confidentiality agreements.
• Peer Learning Features: Content you explicitly choose to share publicly (always anonymized unless you opt otherwise).
• Legal Requirements: When required by law, court order, or to protect the rights and safety of users.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred with prior notice.

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure storage, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

Important: This platform is NOT HIPAA compliant. Do not enter any Protected Health Information (PHI) or identifiable patient data. See our Legal Disclaimer for full details.

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences.
• Understand how users navigate the platform (analytics).
• Improve performance and deliver relevant content.

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information via your profile settings.
• Deletion: Request deletion of your account and associated data.
• Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link.
• Portability: Request an export of your data in a portable format.

To exercise these rights, contact us at support@dammgoodsleep.com.

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, your data is removed within 30 days, except where retention is required by law.

This platform is intended for adults (18+) and healthcare professionals. We do not knowingly collect personal information from children under 13. If we become aware of such data, it will be deleted promptly.